Our Commitment
Last updated October 16, 2026
Before you call, it is fair to know exactly what is being promised. Four things, each one about this service rather than about anybody else’s work.
No voicemail, no office hours
This number is staffed around the clock, every day. The first call gets a person, not a queue that opens at nine.
You are never billed for this service
There is nothing to pay here. No sign-up, no fee for the introduction, no charge if you decide not to go ahead at all.
You are connected to a licensed local contractor
Every contractor on the other end of this line is independent, carries the license Ohio requires for this work, and serves Columbus and the towns around it. Ask to see both the license and the insurance certificate.
Not the right contractor? Call again
If the contractor you were connected to does not show, does not call back, or simply is not the right fit, call this number again and ask to be connected to someone else. There is no limit on that and no charge for it.
Where these commitments stop
These are commitments about a connection, not about construction. The contractor is an independent business and the job is their contract with you — so get the scope, the price and any workmanship guarantee from them, in writing, before work starts.
The full disclaimer is on the disclaimer page.